Drop dead Superior Plus!November 2017 they made an automatic delivery here and charged me 30 cents/gallon more than their stated price - plus a Hazmat Fee of $9.62!
(None of the other fuel companies have a Hazmat Fee.) Superior agreed to drop the price to their current price. They wouldn't drop the Hazmat Fee at first, so I pressed the issue and requested the supervisor. Then they dropped the Hazmat Fee and the bill is $59 less. (But it would have been $100 cheaper if I had checked around first).
This same thing happened in March 2017 and I had to call to have the price corrected - it was delivered at 30c higher than their current rate. And I had to press to have the Hazmat Fee dropped then too! Once was bad enough.
Twice is too much!I am no longer with Superior as of the new year.
Review about: Superior Plus Energy Services Heating Oil Supply.
Reason of review: Pricing issue.
Monetary Loss: $40.
Preferred solution: Let many people know..