Drop dead Superior Plus! November 2017 they made an automatic delivery here and charged me 30 cents/gallon more than their stated price - plus a Hazmat Fee of $9.62!
(None of the other fuel companies have a Hazmat Fee.) Superior agreed to drop the price to their current price. They wouldn't drop the Hazmat Fee at first, so I pressed the issue and requested the supervisor. Then they dropped the Hazmat Fee and the bill is $59 less. (But it would have been $100 cheaper if I had checked around first).
This same thing happened in March 2017 and I had to call to have the price corrected - it was delivered at 30c higher than their current rate. And I had to press to have the Hazmat Fee dropped then too! Once was bad enough.
Twice is too much! I am no longer with Superior as of the new year.
Product or Service Mentioned: Superior Plus Energy Services Heating Oil Supply.
Reason of review: Pricing issue.
Monetary Loss: $40.
Preferred solution: Let many people know..